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  • How does the translation process work?
    Simply upload your documents on our secure order page, select between the list of options and preferences that best suit your needs, and then receive a 100% professional translation of your documents as soon as possible.
  • What is the difference between translating and interpreting?
    Translation and interpretation are two distinct disciplines within the realm of language services. Translators primarily focus on written materials, effectively transferring the meaning and context of documents from one language to another. They possess exceptional language proficiency, cultural knowledge, and writing skills to accurately convey the intended message in the target language. Translators often work with a variety of texts, such as legal documents, academic papers, financial reports, and more. On the other hand, interpreters specialize in oral communication. They facilitate real-time communication between individuals or groups who speak different languages. Interpreters are skilled in various modes of interpretation, including simultaneous interpretation for large conferences, consecutive interpretation for depositions and meetings, and escort interpretation for VIP tours and social events. Their expertise lies in quickly and accurately conveying spoken messages, maintaining the tone and nuances of the original speech. Both translators and interpreters play vital roles in bridging language barriers and enabling effective communication across diverse linguistic contexts.
  • Which languages do you provide translation services for?
    We offer translation services for documents in English, Spanish, French, Italian, Russian, German, Portuguese and Mandarin.
  • What is a certified translation?
    A certified translation is a word-for-word human translation of your documents conducted by a professional translator. This translation includes a signed and stamped certificate attesting to the accuracy of the translation, which is essential for official use purposes such as those required by universities, courts, and various local and state governments.
  • How long does the translation take and what is the cost?
    This all depends on the number of pages you need to be translated. Typically, translations for 1-3 pages can be completed within 1 business day or less, while translations for 4-6 pages can be expected within 2 business days. Each page is considered to contain up to 250 words. Our pricing is set at $24.99 per page, and we also provide expedited options for those who require a faster turnaround.
  • Who will translate my documents?
    A professional translator will handle the translation of your documents. We have implemented a rigorous vetting process and exclusively collaborate with highly skilled and experienced translators who meet our quality standards.
  • Which types of documents do you translate?
    We translate a wide range of documents for various purposes, including immigration proceedings, legal matters, academic documents, financial records, medical papers, general translations, international documents, maritime-related documents, patents, non-profit materials, real estate documents, telecommunications, aviation, biotechnology, and more.
  • How can I be assured that my documents are treated with confidentiality?
    We have implemented a comprehensive policy at Paral8 LLC to ensure the utmost confidentiality of all translation content, communications, and interactions with our valued clients. We prioritize the security and privacy of your information and take all necessary measures to maintain strict confidentiality. In addition, we are more than willing to enter into a confidentiality agreement upon request. This agreement allows us to align our services with the specific guidelines and requirements set forth by you or your organization, ensuring the highest level of confidentiality for your sensitive data. Your trust is of utmost importance to us, and we are committed to safeguarding your information with the utmost care and professionalism. Generally, our signed agreements include the sample text you see below: CONFIDENTIALITY STATEMENT Paral8 LLC hereby affirms and guarantees that it will maintain strict confidentiality with respect to all materials and information provided by its clients in relation to any assignments entrusted to Paral8 LLC. Paral8 LLC shall not engage in any activities that involve the disclosure, discussion, evaluation, distribution, or reproduction of any material, whether directly or indirectly, that is part of or connected to the aforementioned assignments. However, it is important to note that in the event Paral8 LLC is legally compelled to disclose information that falls within the public domain or is subject to legal requirements, this confidentiality policy may not be applicable. Paral8 LLC shall exercise due diligence in such cases and comply with all legal obligations. Furthermore, Paral8 LLC commits to obtaining prior written consent from its client(s) before disclosing any information regarding its customers or customer list. This approval will be sought and obtained in accordance with the agreed-upon terms and conditions between Paral8 LLC and its client(s).
  • What are the available options for mailing physical copies of the translated documents?
    As soon as the translation is completed, you will receive a copy via email. Regarding physical copies, we offer two different mailing options, both handled by USPS. The first option involves mailing the documents within 2-3 business days after receiving confirmation that you are satisfied with the translation and that the mailing address is accurate. USPS typically delivers these within 3-5 business days, although delivery times may vary based on seasonality and volume. The second option is overnight shipping, which ensures that the documents are mailed out on the same day you confirm the accuracy of the translation and the mailing address (or the following day if it is past the cutoff time for the day). USPS usually delivers overnight shipments within one business day, but again, delivery times may vary depending on seasonality and volume. It is important to note that we have no affiliation with USPS so we cannot control shipping times. Additionally, if it is more convenient for you, you have the option to personally pick up your copies at our office.
  • Do you provide notary services for my documents?
    Yes, for an additional fee, your translated documents will include a notarized Certificate of Translation. This certificate affirms that the translation was conducted by a qualified translator and states that, to the best of our knowledge and expertise, the translated document is an accurate rendition of the original.
  • Can you guarantee that the translated documents will be accepted?
    Our company has successfully assisted numerous individuals in obtaining approvals from various government and private agencies for their translated documents. We provide the necessary support to ensure that your documents are accurately translated and accompanied by a Certificate of Translation. We offer an acceptance guarantee, which means that in the unlikely event that your documents are not approved, we provide complimentary revisions to address any issues and help you secure the necessary approval.
  • How long do you keep my documents on file?
    Paral8 has implemented a policy to securely store and retain both physical and digital copies of all materials, which include translations, emails, original documents, notes, and any other relevant paperwork pertaining to each project. We ensure the preservation of these materials for a minimum period of 90 days. However, it is important to note that beyond this timeframe, we cannot guarantee continued access to or provision of copies for the aforementioned materials. At your written request, Paral8 will undertake appropriate actions such as returning physical materials, destroying physical or digital copies, deleting digital files, or implementing any other necessary measures to dispose of or handle the materials associated with your project(s) in accordance with your instructions. This policy underscores our commitment to safeguarding the confidentiality and privacy of your project-related materials while providing you with the flexibility to manage the disposition of these materials as needed. Please do not hesitate to contact us with your specific requirements regarding the handling of your project-related materials.

Frequently Asked Questions

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